Grand Sunset Princess
Prolongacion 5ta Avenida Mz 20 LT 006, Near Playa Xcalacoco, Playa del Carmen, 77710, Mexico
Rating
3.7
Price Level
$$$
Rooms
672
Pets
No
from BOB 11,762.65
13
Dec
Grand Sunset Princess, Playa del Carmen
Grand Sunset Princess
The hotel offers 676 fully-equipped rooms with a range of services offer a variety of possibilities to choose from; Junior Suite, Junior Suite Deluxe, Junior Suite Deluxe Pool, delightful Villas or the glamour of the Platinum Suite. In addition, there is the Junior Suite Deluxe Pool, with easy and direct access to the pool. There is a wide range to choose from at Grand Sunset Princess, and in addition, we offer a selection of magnificent buffets and 7 thematic restaurants, offering rich and varied Mediterranean food, the renowned food from the Mexican "Haciendas", traditional Swiss food and delicious Italian meals, providing the most exquisite gastronomic delights with unforgettable tastes and aromas. In short, this is a hotel which offers endless possibilities for enjoying your holiday to the full.
Price & Availability
Select your room
Preferred Rate
Deluxe Junior Suite ·
All Inclusive
28% OF-NOVDEC-2024 JD - 28.00% discount
Cancel free of charge before Mon, 9 Dec 2024
Junior Suite Luxury ·
All Inclusive
Cancel free of charge before Wed, 4 Dec 2024
DELUXE JUNIOR SUITE ·
All Inclusive
Deluxe Suite, Garden View ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Sofa Bed
Limited time offer
Non Refundable
Suite ·
All Inclusive
41% discount
Non Refundable
Habitación Deluxe - Vista Jardín ·
All Inclusive
Cancel free of charge before Wed, 4 Dec 2024
Room Deluxe Garden View ·
All Inclusive
Cancel free of charge before Tue, 26 Nov 2024
Double Deluxe Garden View ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Junior Suite Deluxe ·
All Inclusive
Cancel free of charge before Thu, 28 Nov 2024
Suite Deluxe - Vista Jardín ·
All Inclusive
Cancel free of charge before Sat, 7 Dec 2024
Junior Suite Deluxe ·
Full Board
Cancel free of charge before Mon, 2 Dec 2024
Doble Deluxe Vistas Al JardÍn ·
All Inclusive
Cancel free of charge before Sat, 30 Nov 2024
Preferred Rate
Platinum Suite ·
All Inclusive
34% OF-NOVDEC-2024 PS - 34.00% discount
Cancel free of charge before Mon, 9 Dec 2024
Family Room ·
All Inclusive · 1 King Bed and 3 Twin Bunk Beds, 2 Double Beds and 1 Twin Sofa Bed
Limited time offer
Non Refundable
Double Or Twin Deluxe Garden View ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Suite Deluxe Garden View ·
All Inclusive
Non Refundable
PLATINUM SUITE ·
All Inclusive
Habitación Familiar ·
All Inclusive
Cancel free of charge before Sat, 7 Dec 2024
Suite (with 2 Jacuzzis) ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed, 2 Double Beds and 1 Twin Sofa Bed
Limited time offer
Non Refundable
Preferred Rate
Laguna Villa Suite ( ·
All Inclusive
35% OF-NOVDEC-2024 LV - 35.00% discount
Cancel free of charge before Mon, 9 Dec 2024
Suite Standard ·
All Inclusive
Cancel free of charge before Mon, 18 Nov 2024
Laguna Villa Suite ·
All Inclusive
Special discount -1013.18
Cancel free of charge before Tue, 26 Nov 2024
Garden View ·
All Inclusive
40% discount
Non Refundable
Villa 1 Dormitorio Vista La Laguna (2 Adultos). ·
All Inclusive
Cancel free of charge before Wed, 4 Dec 2024
LAGUNA VILLA SUITE ( ·
All Inclusive
Habitación Premium - Vista Jardín ·
All Inclusive
Cancel free of charge before Wed, 4 Dec 2024
Suite with Jacuzzi and Outdoor Shower ·
All Inclusive · 1 King Bed
Limited time offer
Non Refundable
Room Premium Garden View ·
All Inclusive
Cancel free of charge before Tue, 26 Nov 2024
Laguna Suite ·
All Inclusive
30% discount
Non Refundable
Double Deluxe Suite (balcony Or Terrace) ·
All Inclusive
Cancel free of charge before Sat, 30 Nov 2024
Double Premium Garden View ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Villa Standard ·
All Inclusive
Cancel free of charge before Mon, 18 Nov 2024
Suite Con Jacuzzi ·
All Inclusive
Cancel free of charge before Sat, 7 Dec 2024
Suite ·
Full Board
Cancel free of charge before Mon, 2 Dec 2024
Habitación - Vista Lago ·
All Inclusive
Cancel free of charge before Wed, 4 Dec 2024
Suite Deluxe ·
All Inclusive
Cancel free of charge before Sun, 1 Dec 2024
Room Lake View ·
All Inclusive
Cancel free of charge before Tue, 26 Nov 2024
Double Lake View ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Double Or Twin Premium Garden View ·
All Inclusive
Cancel free of charge before Sun, 17 Nov 2024
Suite Villa ·
All Inclusive
Cancel free of charge before Mon, 2 Dec 2024
Doble Vistas Al Lago ·
All Inclusive
Cancel free of charge before Sat, 30 Nov 2024
Doble 1 O 2 Camas Premium Vistas Al JardÍn ·
All Inclusive
Cancel free of charge before Sun, 24 Nov 2024
Suite Villa ·
Full Board
Cancel free of charge before Mon, 2 Dec 2024
Suite With Jacuzzi ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Villa Superior ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Double Or Twin Lake View ·
All Inclusive
Cancel free of charge before Sun, 17 Nov 2024
Villa With Views ·
All Inclusive
Cancel free of charge before Sat, 23 Nov 2024
Platinum Suite ·
Room Only
Cancel free of charge before Thu, 28 Nov 2024
Room Luxury ·
All Inclusive
Cancel free of charge before Tue, 26 Nov 2024
Suite Standard ·
Room Only
Cancel free of charge before Thu, 28 Nov 2024
Platinum Suite ·
Full Board
Cancel free of charge before Thu, 28 Nov 2024
Doble 1 O 2 Camas Luxury ·
All Inclusive
Cancel free of charge before Sun, 24 Nov 2024
Suite Standard ·
Full Board
Cancel free of charge before Thu, 28 Nov 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.7
254 reviews
5
4915
4
3458
3
1499
2
654
1
552
Customers Review
Cleanliness 4.1
Comfort 4
Amenities 3.7
Condition 3.9
“I wish I could say our stay was amazing like all the other resorts we've stayed at. Unfortunately this was the worst resort experience I've had yet..Customer service. We had the platinum, thought that would get us better service but it doesn't.Our concierge couldn't even book our Covid tests, we had to go all the way to main concierge to wait in line for 2 hours just to be told that he only has one time slot available which we had an excursion booked at that time. He didn't care.Crazy thing was a couple 6 people behind us got in at a sooner date. The concierge was just being rude and lazy.Getting around. I was with my mom who can walk but she's senior and couldn't walk everyday from the platinum all the way to the lobby. We waited some days up to an hour for a cart to pick us up. They say they run every 15 mins...they don't!!Food.The resort is far too big, so by the time you get to the buffet you are eating cold soggy food.The room. Our room was riddled with cob webs and smelled so musty that I couldn't breath all night.Luckily they moved us to another room. But why would they think that was even ok. A lady in our building got robbed.Internet.They boast about how good their wifi is. I had two very important meetings I had to do virtually but guess what...no internet at all. We went to the concierge and all they could say was it was down.This will most likely cause me to be kicked out of my Harvard program. This was the line for me.Worst trip ever. And we have talked to about 20 others who say it's been their worst trip and will be filing complaints.”
— bobbie-jo Racette
“Used to be top notch, Still a good resort but I def have been to better. Service and friendly staff is lacking as they seem to beshort staffed. This resort is very full and busy.”
— Levina C
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